Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Quiqtravex Ltd ("Quiqtravex", "we", "us", "our") collects, uses, stores and protects personal data in connection with the Quiqtravex platform and this website at quiqtravex.uk. Please read this policy carefully before submitting any personal information.

1. Who We Are

The data controller responsible for your personal information is:

Quiqtravex Ltd
42 Holborn Viaduct
London, EC1A 2AT
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0312

2. Information We Collect

We may collect the following categories of personal data:

  • Contact information you provide when submitting an access request or contacting support: name, email address, and the content of your message.
  • Technical data collected automatically when you visit our website: IP address, browser type, operating system, pages visited, and referring URL.
  • Platform usage data: actions taken within the Quiqtravex digital interface, data sets submitted for analysis, and interaction logs associated with your user account.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To review, process and respond to access requests submitted via the contact form.
  • To provide and maintain the Quiqtravex platform and its features.
  • To communicate with you about your account, access request, or support queries.
  • To improve the quality and functionality of the platform based on aggregated, anonymised usage patterns.
  • To comply with applicable legal obligations.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases under UK data protection law:

  • Legitimate interests: operating, improving and securing the platform and responding to enquiries.
  • Contractual necessity: where processing is required to fulfil an agreement with you relating to platform access.
  • Legal obligation: where we are required to process data to comply with applicable law.
  • Consent: where you have given clear consent for a specific processing purpose.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who assist in operating our platform (for example, hosting providers), subject to appropriate data processing agreements. We will not share your data with any third party for their own marketing purposes.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiry data is typically retained for up to 24 months. Platform account data is retained for the duration of your active access and for a reasonable period thereafter.

7. Your Rights

Under UK data protection law you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data in certain circumstances.
  • Object to or restrict certain types of processing.
  • Request portability of your data in a structured, machine-readable format.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.

8. Cookies

This website may use technical cookies that are strictly necessary for the website to function. We do not use tracking or advertising cookies. By using this website you acknowledge the use of technically necessary cookies.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no digital transmission or storage system is entirely secure. Please contact us promptly if you believe your data may have been compromised.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with a revised "last updated" date. Continued use of the website or platform after any change constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy or our data practices should be directed to:
[email protected] or by post to the address in section 1.